Support
Shipping &
Returns.
Presale orders
Both products are available for pre-order and ship by October 26, 2026. If we can't ship by that date, we'll email you beforehand with a revised ship date and the option to cancel for a full refund.
Shipping
We ship from California or Florida, and shipping is included on all US orders. You'll receive a tracking number by email when your order ships.
Returns
The Laser Hat can be returned within 60 days of delivery. Encore Ritual can be returned unopened within 30 days of delivery. Return shipping is paid by the customer, and refunds are issued within 10 days of the returned product arriving back to us. To start a return, email info@encorelongevity.com.